ITS Help Desk

Getting Started 14

• START HERE Connect to the Network (computer & mobile devices)
• OilerPrint - Printing on Campus
• Download and Install Office 365/2019 for Free
• Connect to Network (gaming device)
• UF website Resource link URLs

View all 14

FAQ's 65

• Scheduling the One Button Studio or Light Board Rooms
• Setup MFA through authenticator app (Smartphone, tablet, etc.)
• How to Change Your Password
• How Do I Install a Printer?
• Will ITS ever ask you for your password?

View all 65

Google Drive File Stream 4

• Switch to Google Drive File Stream- Windows
• Switch to Google Drive File Stream- Mac
• Download File Stream onto Windows (Faculty and Staff only)
• How to migrate data from Google Drive to OneDrive

Jenzabar CX 2

• Install CXconnect 8.1
• Jenzabar CX - Printing budget information

3D Printing 1

• 3D Printing

Adding Printers 1

• Adding Printer Easily in Windows

Requests 1

• SFTP Information for SFTP.CLOUD.FINDLAY.EDU

Resources 7

• Institutional Review Board Guidelines
• TaskStream for Fac/Staff
• Atomic Learning/Hoonuit
• TaskStream for Students
• Wacom - Driver Install Mac OSX

View all 7

Projects 1

• Edge Network Switch Replacement

How to contact ITS 1

• Contact ITS

Multi-Factor Authentication 1

• Setting Up Multi-Factor Authentication (MFA)

Email - Office 365 15

• Setup UF Email on your Phone
• Outlook Not Receiving New Email
• Outlook Web - View Message Headers
• How do I recall an email I sent in Outlook?
• Outlook Showing Extra Unread Numbers

View all 15

Canvas 29

• Starting the Semester With Canvas
• Canvas Course Start and End Dates
• Respondus LockDown Browser Install - UF
• Copy a Canvas Course
• Proctorio - Choosing Between 2 LTI's

View all 29

Borrow Technology 1

• Borrow Technology Loaner Pool Checkout Form

MyFindlay 1

• Update: Firefox: Unable to Log Into MyFindlay (FIXED)

Cable TV/Campus Phones 0

Microsoft Office 1

• Editing not allowed on Mac - Office

Mobile Apps 1

• Mobile Apps

Information Portals 1

• Portals

Computer repairs 1

• Computer repairs

Website & OilerNation 2

• Training
• Editing Directory Pages

Poster Printing 1

• Printing a Poster

Outlook 2

• Report spam and phishing messages in Outlook on the web
• Share a folder in Outlook - Windows

Continuity Plan 2

• COVID-19 Faculty Resources
• Canvas Quick Start for Students