ITS Help Desk

Getting Started 15

• Connect to the Network (computer & mobile devices)
• Connect to Network (gaming device)
• Download and Install Office 365/2016 for Free
• OilerPrint - Printing on Campus
• Sign up For A UFnet Account (email)

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FAQ's 56

• Forgot your password?
• Scheduling the One Button Studio or Light Board Rooms
• How to Reset Your Password
• How Do I Install a Printer?
• Will ITS ever ask you for your password?

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Google Drive File Stream 3

• Switch to Google Drive File Stream- Windows
• Switch to Google Drive File Stream- Mac
• Download File Stream onto Windows (Faculty and Staff only)

Jenzabar CX 2

• Install CXconnect 8.1
• Jenzabar CX - Printing budget information

3D Printing 1

• 3D Printing

Adding Printers 1

• Adding Printer Easily in Windows

Requests 1

• Request Respondus

Resources 6

• Institutional Review Board Guidelines
• Respondus
• TaskStream for Fac/Staff
• Atomic Learning/Hoonuit
• The 2-Hour Job Search: Presented by Author, Steve Dalton

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How to contact ITS 1

• Contact ITS

Email - Office 365 15

• Setup UF Email on your Phone
• Outlook Not Receiving New Email
• How do I recall an email I sent in Outlook?
• Outlook Showing Extra Unread Numbers
• Setup Email through Outlook 2013

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Canvas 15

• Starting the Semester With Canvas
• Canvas Term Dates
• How To Export a Course From Blackboard
• How To Import a Blackboard Archive Into a Canvas Course
• Instructors - Permissions and Roles in Canvas

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Zoom 6

• Zoom - Getting Started
• Zoom Best Practices
• Zoom - Create a Meeting in Canvas Course
• How to add Zoom to Outlook
• Add Zoom to Outlook Web Email (OWA)

See all 6 articles

Blackboard 21

• Browser and System Requirements for Blackboard
• Proctorio - How to Setup in a Blackboard Course
• How To Course Copy
• Unable to Log Into Blackboard
• Unable to See Courses in Blackboard

See all 21 articles

VDI - Citrix 3

• What is Citrix?
• How to Access Citrix
• Print to the Print Release Station from Citrix

Access Network Shares 3

• Access Network Shares - Mac
• Access Network Shares - Windows
• Mac to Mac Remote Connection

Training 6

• Remoting into Another Computer on Windows (SCCM)
• Lightboard: Tips and Cleaning
• Quick iMovie for iPad Tutorial
• Green Screen and Camtasia Video Editing
• Connecting to Solstice Pods

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Borrow Technology 1

• Borrow Technology

MyFindlay 1

• Update: Firefox: Unable to Log Into MyFindlay (FIXED)

Cable TV/Campus Phones 1

• Campus Phones

Microsoft Office 1

• Designing a Poster in PowerPoint

Mobile Apps 1

• Mobile Apps

Information Portals 1

• Portals

Computer repairs 1

• Computer repairs

Website & OilerNation 2

• Training
• Editing Directory Pages

Poster Printing 1

• Printing a Poster