ITS Help Desk

Getting Started 16

• START HERE Connect to the Network (computer & mobile devices)
• OilerPrint - Printing on Campus
• Download and Install Microsoft Office 365 for Free
• Connect to Network (gaming device)
• UF website Resource link URLs

View all 16

FAQ's 60

• Scheduling the One Button Studio
• How to Change Your Password
• How Do I Install a Printer?
• Will ITS ever ask you for your password?
• What is a virus?

View all 60

Adding Printers 2

• Adding Printer Easily in Windows
• Canon Add printer by IP (if server method stops working for Win 11)

How to contact ITS 1

• Contact ITS

Multi-Factor Authentication 2

• MFA - Azure Authentication Setup
• MFA - Changing your MFA settings

Email - Office 365 21

• Setup UF Email on your Phone
• Outlook Not Receiving New Email
• Outlook Web - View Message Headers
• Outlook - Recall an Email
• Outlook Showing Extra Unread Numbers

View all 21

Canvas 36

• Starting the Semester With Canvas
• Canvas Course Start and End Dates
• Respondus LockDown Browser Install - UF
• Instructors - Permissions and Roles in Canvas
• Copy a Canvas Course

View all 36

Microsoft Teams 7

• Microsoft Teams
• Add/Remove a Member From a Teams Meeting Chat
• Microsoft Teams Lobby Settings
• Teams - Adding a Teams Meeting to a Canvas Course
• Teams - Creating a Meeting link in Canvas through the Rich Content Editor

View all 7

Zoom 1

• Removing Zoom App in O365 Calendar

Borrow Technology 1

• Borrow Technology Loaner Pool Checkout Form

Microsoft Office 1

• Editing not allowed on Mac - Office

Computer repairs 1

• Computer repairs

Outlook 2

• Report spam and phishing messages in Outlook on the web
• Share a folder in Outlook - Windows

Continuity Plan 2

• COVID-19 Faculty Resources
• Canvas Quick Start for Students