ITS Help Desk

Getting Started 16

• START HERE Connect to the Network (computer & mobile devices)
• Getting Started with Digital Tools @UF
• OilerPrint - Printing on Campus
• Download and Install Office 365/2019 for Free
• Connect to Network (gaming device)

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FAQ's 44

• Scheduling the One Button Studio or Light Board Rooms
• How to Change Your Password
• How Do I Install a Printer?
• Will ITS ever ask you for your password?
• What is a virus?

View all 44

Internal KB 223

• Update System Description Remotely
• Setup MFA through authenticator app (Smartphone, tablet, etc.) (DEPRECATED)
• Common Jenzabar CX Fixes
• 2016 PowerPoint Unstable Error
• BBTS - Billing Balance - Transaction Failed

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3D Printing 1

• 3D Printing

Adding Printers 1

• Adding Printer Easily in Windows

How to contact ITS 1

• Contact ITS

Multi-Factor Authentication 1

• MFA - Azure Authentication Setup

Email - Office 365 16

• Setup UF Email on your Phone
• Outlook Not Receiving New Email
• Outlook Web - View Message Headers
• How do I recall an email I sent in Outlook?
• Outlook Showing Extra Unread Numbers

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Canvas 31

• Starting the Semester With Canvas
• Canvas Course Start and End Dates
• Respondus LockDown Browser Install - UF
• Copy a Canvas Course
• Proctorio - Choosing Between 2 LTI's

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Zoom 12

• Zoom - Getting Started
• Zoom Best Practices
• Zoom - Create a Meeting in Canvas Course
• How to add Zoom to Outlook and O365
• Add Zoom to Outlook Web Email (OWA)

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Borrow Technology 1

• Borrow Technology Loaner Pool Checkout Form

Microsoft Office 1

• Editing not allowed on Mac - Office

Computer repairs 1

• Computer repairs

Outlook 2

• Report spam and phishing messages in Outlook on the web
• Share a folder in Outlook - Windows

Continuity Plan 2

• COVID-19 Faculty Resources
• Canvas Quick Start for Students