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Knowledge base
General
Getting Started
15
START HERE Connect to the Network (computer & mobile devices)
OilerPrint - Printing on Campus
Download and Install Office 365/2019 for Free
Connect to Network (gaming device)
UF website Resource link URLs
View all 15
FAQ's
43
Scheduling the One Button Studio or Light Board Rooms
How to Change Your Password
How Do I Install a Printer?
Will ITS ever ask you for your password?
What is a virus?
View all 43
Internal KB
224
Update System Description Remotely
Setup MFA through authenticator app (Smartphone, tablet, etc.) (DEPRECATED)
Common Jenzabar CX Fixes
2016 PowerPoint Unstable Error
BBTS - Billing Balance - Transaction Failed
View all 224
3D Printing
1
3D Printing
Adding Printers
1
Adding Printer Easily in Windows
Services
How to contact ITS
1
Contact ITS
Multi-Factor Authentication
1
MFA - Azure Authentication Setup
Email - Office 365
16
Setup UF Email on your Phone
Outlook Not Receiving New Email
Outlook Web - View Message Headers
How do I recall an email I sent in Outlook?
Outlook Showing Extra Unread Numbers
View all 16
Canvas
31
Starting the Semester With Canvas
Canvas Course Start and End Dates
Respondus LockDown Browser Install - UF
Copy a Canvas Course
Proctorio - Choosing Between 2 LTI's
View all 31
Borrow Technology
1
Borrow Technology Loaner Pool Checkout Form
Microsoft Office
1
Editing not allowed on Mac - Office
Computer repairs
1
Computer repairs
Outlook
2
Report spam and phishing messages in Outlook on the web
Share a folder in Outlook - Windows
Continuity Plan
2
COVID-19 Faculty Resources
Canvas Quick Start for Students