Outlook may show more messages unread than there actually are.  This is depicted by the bold number next to a folder in Outlook.



If you are experiencing this, please follow these steps:


  1. Close Outlook.
  2. Click on Start and type:  outlook.exe /cleanviews
  3. Press Enter
  4. Once Outlook restarts, it should now display the correct number of unread message next to the folder



If you have any questions or issues, contact Technology Support Services

419-434-4357 x1

helpdesk@findlay.edu