FAQ's

Have a question? Check out the University of Findlay's Technology FAQ section.

Forgot your password?
Visit this page, enter your username and select 'Forgot Password' at the bottom of the page.  If you have filled out your Password Reset questions...
Thu, Jul 16, 2015 at 10:25 AM
Scheduling the One Button Studio or Light Board
With the popular demand of the One Button Studio, it is highly suggested that you schedule a time to use it.  Please use the calendar system in your email...
Mon, Dec 19, 2016 at 4:00 PM
How to Reset Your Password
If you would like to reset your password, please follow these steps: Navigate to https://adfs.findlay.edu/adfs/portal/updatepassword Your password mus...
Mon, Apr 30, 2018 at 8:41 AM
How Do I Install a Printer?
These instructions will ONLY work for University owned computers.  All personal computers will not be able to connect to network printers and must use t...
Mon, Jan 30, 2017 at 9:16 AM
Will ITS ever ask you for your password?
We at ITS will never ask you for your password.  If you ever receive an email or have someone call you asking for this information, please disregard it. ...
Mon, Feb 20, 2017 at 3:56 PM
What is a virus?
 A computer virus is a computer program that can spread across computers and networks by making copies of itself, usually without the user's knowle...
Mon, Mar 2, 2015 at 3:39 PM
How does a virus infect a computer?
 A virus program has to be run before it can infect your computer. Viruses have ways of making sure that this happens. They can attach themselves to oth...
Mon, Mar 2, 2015 at 3:40 PM
What is spyware?
Spyware is the most common type of infection, but also the least worrisome. Spyware encompasses everything from a cookie that reports too much informatio...
Mon, Mar 2, 2015 at 3:43 PM
What can I do to reduce the chance of getting viruses from E-mail?
 Treat every attachment as if it were an executable program.  You should contact the sending to verify the contents of the attachment before opening them or...
Mon, Mar 2, 2015 at 3:57 PM
How to Setup a Microphone on a PC
Connect the microphone. It may connect via a USB cable or using a microphone cable. Open the Control Panel and choose Sound. In the Sound window,...
Mon, Jan 30, 2017 at 9:30 AM