ITS Help Desk

Getting Started 15

• START HERE Connect to the Network (computer & mobile devices)
• OilerPrint - Printing on Campus
• Download and Install Microsoft Office 365 for Free
• Connect to Network (gaming device)
• UF Website Resource link URLs

View all 15

FAQ's 52

• Scheduling the One Button Studio
• How to Change Your Password
• How Do I Install a Printer?
• Will ITS ever ask you for your password?
• What is a virus?

View all 52

Adding Printers 2

• Adding Printer Easily in Windows
• Canon Add printer by IP (if server method stops working for Win 11)

How to contact ITS 1

• Contact ITS

Multi-Factor Authentication 2

• MFA - Azure Authentication Setup
• MFA - Changing your MFA settings

Email - Office 365 22

• Setup UF Email on your Phone
• Outlook Not Receiving New Email
• Outlook Web - View Message Headers
• Outlook - Recall an Email
• Outlook Showing Extra Unread Numbers

View all 22

Canvas 36

• Starting the Semester With Canvas
• Canvas Course Start and End Dates
• Respondus LockDown Browser Install - UF
• Instructors - Permissions and Roles in Canvas
• Copy a Canvas Course

View all 36

Microsoft Teams 9

• Microsoft Teams
• Microsoft Teams - Install
• Add/Remove a Member From a Teams Meeting Chat
• Microsoft Teams Meeting Controls
• Microsoft Teams Lobby Settings

View all 9

Zoom 1

• Removing Zoom App in O365 Calendar

Borrow Technology 1

• Borrow Technology Loaner Pool Checkout Form

Computer repairs 1

• Computer repairs

Outlook 3

• Report spam and phishing messages in Outlook
• Share a folder in Outlook - Windows
• Microsoft Outlook - Address Book/People

Continuity Plan 1

• COVID-19 Faculty Resources