To fix this issue the following must be done on the users pc:
Under Windows Setting go to "Accounts"
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13075250480/original/qWvIbYWtKYeYqVa7BXsT9QIDPIcGcY1v2g.png?1567620795)
Next select "Access work or school"
Find the Findlay.edu account and select "Disconnect"
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13075250481/original/45BdfR2lsMhmHktbiYNEKch6onlreLGPCA.png?1567620795)
Once the account is disconnected, the user should be able to login to Office using their UFnet username / password.