LockDown Browser® is a custom browser that locks down the testing environment with quizzes within Canvas. This application creates a controlled environment to help prevent cheating while taking a quiz in Canvas.
Download Respondus UF Installer
Respondus LockDown Browser UF Installer
**NOTE** If you have a version of Respondus Lockdown Browser installed from another organization, this will NOT work with the UF Canvas server. Be sure to remove the other version before installing the UF version.
Guidelines
When taking an online exam, follow these guidelines:
- Ensure you're in a location where you won't be interrupted.
- Turn off all other devices (tablets, phones, and other computers) and place them outside of your reach.
- Before starting the test, know how much time is available for it, and also that you've allotted sufficient time to complete it.
- Clear your desk or workspace of all external materials not permitted - books, papers, other devices.
- Remain at your computer for the duration of the test.
- If the computer, Wi-Fi, or location is different than what was used previously with the "Webcam Check" and "System & Network Check" in LockDown Browser, run the checks again prior to the exam.
- To produce a good webcam video, do the following:
- Avoid wearing baseball caps or hats with brims.
- Ensure your computer or device is on a firm surface (a desk or table). Do NOT have the computer on your lap, a bed, or other surface where the device (or you) is likely to move.
- If using a built-in webcam, avoid readjusting the tilt of the screen after the webcam setup is complete.
- Take the exam in a well-lit room, but avoid backlighting (such as sitting with your back to a window).
- Remember that the LockDown Browser will prevent you from accessing other websites or applications during the quiz; you will be unable to exit the test until all questions are completed and submitted.
Getting Help
Several resources are available if you encounter problems with LockDown Browser:
- The Windows and Mac versions of LockDown Browser have a "Help Center" button located on the toolbar. Use the "System & Network Check" to troubleshoot issues. If an exam requires you to use a webcam, also run the "Webcam Check" from this area.
- 24/7/365 Live Chat Support is also available from the Respondus Help Center or from within the "it's not working" troubleshooter.
- Respondus has a Knowledge Base available from https://support.respondus.com/hc/en-us. Select "LockDown Browser & Respondus Monitor" as the product to view helpful articles.
- If you're still unable to resolve a technical issue with LockDown Browser, go to https://support.respondus.com/hc/en-us and select "Submit a Ticket". Provide detailed information about your problem and what steps you took to resolve it.
The following URLs provide additional information about Respondus LockDown Browser for faculty and the student experience:
Respondus LockDown Browser - The Student Experience
Respondus LockDown Browser Resources
Student Experience - New Quizzes
If you have any questions or issues, contact Technology Support Services
419-434-4357