Internal KB

This is our internal Knowledge Database.

Location of All-in-One Kiosks
UF0001-1626 - Davis College Science UF0001-1627 - 2nd Floor Shaffer UF0001-1636 - Davis Entrance Area UF0001-1633 - Davis Entrance Area  UF0001-...
Mon, Sep 14, 2015 at 1:53 PM
Printer Spooler constantly crashing
1. Click Start, type "Services.msc" (without the quotation marks) in the Search box and press Enter. 2. Double-click "Printer Spooler"...
Tue, Sep 8, 2015 at 10:05 AM
Mapping a Drive to Call Recordings in Windows:
1. Click on the Start menu in the bottom left hand corner of your screen 2. Click on "File Explorer" 3. Right Click "This PC&...
Fri, Nov 30, 2018 at 2:46 PM
Calendar Responses Being Sent to Delegates
 In Outlook 2013, you are able to select people to be 'delegates' of the account.  Delegate can send items on your behalf, including creating and re...
Fri, Sep 18, 2015 at 5:59 PM
Troubleshooting Citrix Issues
To change how Citrix launches, press the icon in the top right, go to account settings, go to advanced, and under Apps and Desktop preferences there is the...
Mon, Nov 8, 2021 at 2:36 PM
Cannot remove prior user's username from the SecureCRT login screen
  This must be done as an administrator of the computer. 1. Open File Explorer 2. Navigate to C:\ProgramData\SCRTConfig\Sessions 3. Rig...
Mon, Nov 2, 2015 at 2:33 PM
Ed Nyman [1504-142] MATLAB activation instructions
In the MathWorks License Center (K.Vackert account) MATLAB can be activated for the user's installation.  https://www.mathworks.com/licensecenter Act...
Fri, Dec 4, 2015 at 9:02 AM
Taking a Screenshot and Attaching it to Your Ticket (Windows)
    Option 1 Press the Windows key on your keyboard (the key in between Ctrl and Alt) Search for "Snipping Tool" After opening snipping tool...
Tue, May 12, 2020 at 1:08 PM
iPad setup
Use these instructions to setup an iPad on our network (DO NOT TURN ON THE iPad) Place inventory stickers on the back of the iPad centered above the iPad ...
Wed, Aug 24, 2022 at 11:09 AM
6D instructions
6D is now a web based program The login page is: https://sddcviis04.sixdisciplines.com/3440_1 Users will use their UF email address however thei...
Fri, Jul 21, 2017 at 2:44 PM